Your landlord must have put your deposit in a government-approved tenancy deposit scheme (TDP) if you rent your home on an assured shorthold tenancy that started after 6 April 2007. In England and Wales your deposit can be registered with the following; Deposit Protection Service, MyDeposits - including deposits that were held by Capita or the Tenancy Deposit Scheme.
If your deposit was not placed into one of these schemes or was not paid in within 30 days of receiving it, then you could make a claim and be owed compensation.
The minimum compensation amount you could be entitled to is three times the deposit amount paid. To find out if your deposit was paid into one of the three government-backed schemes, use our online form to check.